Logistics and Supply Chain Management

Logistics-processes within a single firm or organization-and supply chain management (SCM)-processes and exchanges across multiple organizations are essential elements of any lean business. The course discusses the efficient and effective planning and control of product/service design and generation; raw and finished goods inventories; layout and location of offices, warehouses, and factories; distribution channels and systems; labor standards and scheduling; intermediate and long-term decision making; and fulfillment of critical customer expectations. Topics include logistics/SCM strategy and tactics; process selection; design and analysis; location selection; scheduling and sequencing; lean operating systems; quality control; facility and work design; performance measurement; simulation, queuing, and supply chain models; project, inventory, and capacity planning; and related professional software packages.